Wholesale:
Please access our wholesale catalog here. Contact us at info@hammocksandhightea.com for a wholesale price list.

Press:
Connie Wong/ Moderne PR
www.modernepr.com
510.647.9761
info@modernepr.com

Shipping:
Wholesale orders are shipped ground via FEDEX. Expedited shipping is available, subject to additional fees. Orders are shipped FOB Brooklyn, NY. We do not ship to P.O. Boxes. Delivery dates are approximate. No liability is accepted for delayed delivery by the carrier. All orders should be checked for discrepancies upon arrival. Orders are shipped 2-4 weeks from date of order, please indicate on order form if goods are required earlier and we will do our best to accommodate. Retail orders are shipped via USPS Priority Mail.

Returns & Exchanges:
All returns and or incorrectly shipped merchandise must be reported within 5 days after receipt. All returns must be received within 2 weeks of authorization. Merchandise credit will be issued upon approval, for the purchase price only and shipping costs are non-refundable. Merchandise must be returned in original packaging and be in unused original condition. Please contact us first as returns without authorization will not be accepted. Please email info@hammocksandhightea.com or call 347-405-7517 for return or exchange information. Hammocks & High Tea is not responsible for lost or damaged merchandise. Our products are handmade and organic and therefore may have slight variations, these are not considered flaws.

Custom Orders:
All custom orders are final after approval. No exchanges or returns.

Privacy:
We use personal information collected from you only to fill orders that you have requested, we do not share or sell your information to third parties. Our website is secure, however if you prefer, you may call, fax, or email us to place an order.

*customers will notice Ashford Trading as the merchant during check out, please note that Ashford Trading is the parent company to Hammocks and High Tea products*

Karen Young
phone: 347-405- 7517
fax: 866-568-4651
email: info@hammocksandhightea.com